Note: Running most Fridays in FromGregsHead.com, is a continuing series of tips brought to you by Greg Price. These run Saturday mornings during the BusinessMaker’s Radio Show on KPRC 950AM. Audio files can be found on the Entrepreneur’s Playbook page of the PKF Texas website.
The people throughout your business can drive it to greater success, but only if they have the tools and information they need. Software that’s ineffective, obsolete, or difficult to connect to the other tools you use can become obstacles that stand between you and success. I recently came across a study from Forester that addressed the concept of Information Workplace and its hope for the future.
In this study, Forrester notes that today’s information worker relies on a disjointed set of office productivity, content collaboration, and portal tools. Forrester defines the "information workplace" of the future as being more simple, yet richer than today’s tools by incorporating contextual, role-based information from business systems, applications and processes.
A gap has emerged between what they have now and the vision of the future that’s possible today. Challenges include:
- Dreamers lacking tools for brainstorming
- Problem solvers lack tools for sharing best practices and managing work
- Doers need tools to automate exception handling
Do you know where your Information Workplace resides?